Privacy-Policy

ShiftSource ("we," "our," or "us") is committed to protecting your privacy and maintaining the trust of our clients, subscribers, and site visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our services, including our website, newsletters, analytics products, consulting services, and messaging programs.

1. Information We Collect

We may collect the following categories of information:

Personal Data — such as your name, email address, phone number, company name, job title, and other identifiers you voluntarily provide.
Usage Data — including IP address, browser type, device information, and interactions with our website or emails.
Client Data — information provided by clients during consulting engagements, including documents, datasets, or strategic materials.
Communication Preferences — including email subscription status, SMS opt-in status, and marketing preferences.

We collect information directly from you, automatically through digital interactions, and through third-party tools used to support our services.

2. How We Use Your Information

ShiftSource uses your information to:

Provide analytics, insights, and consulting services
Deliver newsletters, reports, and updates you subscribe to
Improve our website, content, and user experience
Communicate with you about services, events, or opportunities
Maintain security and prevent misuse of our systems
Comply with legal and regulatory requirements

We do not sell your personal information.

3. SMS & Messaging Privacy

ShiftSource may offer SMS-based updates, alerts, or service communications. Your privacy in these programs is protected with the highest priority.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages.

This language is fully incorporated into our policy and governs all SMS-related interactions.

4. How We Share Information

We may share your information only in the following circumstances:

Service Providers — vendors who support our operations (e.g., email platforms, analytics tools, SMS delivery partners).
Client Engagement Tools — platforms used to deliver consulting or analytics services.
Legal Requirements — when required to comply with law, regulation, or legal process.
Business Transfers — in the event of a merger, acquisition, or restructuring.

We do not share your information for advertising resale, data brokerage, or unrelated commercial purposes.

5. Data Security

We implement administrative, technical, and physical safeguards to protect your information. While no system is 100% secure, we take reasonable steps to prevent unauthorized access, misuse, or disclosure.

6. Your Rights & Choices

Depending on your location, you may have the right to:

Access, update, or delete your personal information
Opt out of marketing communications
Withdraw consent for SMS or email messaging
Request a copy of the data we maintain about you

You can manage your preferences at any time by contacting us.

7. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or support ongoing client relationships.

8. Third-Party Links

Our website or newsletters may contain links to external sites. We are not responsible for the privacy practices of those third parties.

9. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted with a revised "Last Updated" date.

10. Contact Us

For questions about this Privacy Policy or your data rights, contact:

ShiftSource

Rockaway, NJ

info@shiftsource.work